Support Desk

You have a problem? We hope not.

But if you ever do, you want it to be taken seriously. You want to be able to track the progress of your request and be kept informed of any progress. You want all your requests dealt with in a timely manner...

What do we want? Well, we want to make sure we are providing you a first class support service . Are we meeting our Service Level Agreements? Our goals are to exceed them, helping your business, support your customers more effectively.

Introducing the fuse8 SupportDesk!

Our help desk software solution based on ITIL® best practice for customer support. Our SupportDesk enables us to deliver fast, flexible support through Windows, Web and Mobile interfaces.

Features include:

  • Automated call logging with a ticket receipt via email
  • Customer web log in - Log your own issues and monitor the actions through to resolution.
  • Online knowledge base - Browse our articles for useful information, tips and tricks.
  • Contact us to find out how you can become a SupportDesk member!

Тел. 8 (800) 7075374
8 (351) 2251874